TERMS OF SERVICE

TERMS OF SERVICE & WEBSITE USE

FONENIX SINGLE MEMBER P.C.

1. OVERVIEW

Welcome to FONENIX STUDIO (hereinafter referred to as "the Company," "we," "us").

This website and e-shop are provided by:

FONENIX SINGLE MEMBER P.C.
16 TSAFERI VASSILEIOU, 11854 Athens, Greece
Email: office@fonenix-studio.com
VAT: EL803230962
G.E.MI. Reg. No.: 192609503000

The use of this website and its services is governed by these Terms of Service.

By accessing or using the website, you fully accept these terms as well as our Privacy Policy, which you can read here:
Privacy Policy

If you do not agree, please do not use our services.

2. ACCESS AND ACCOUNT

The user declares that they have full legal capacity in accordance with Greek and European law.

To use the services, information such as:

  • Full Name
  • Shipping address
  • Email
  • Payment details

The user guarantees that all information is true, accurate, and up-to-date.

Maintaining account security is the sole responsibility of the user.

3. PRODUCTS & AVAILABILITY

Every effort is made to present products accurately.

However:

  • There may be color variations due to screen settings
  • Availability may change without notice
  • We reserve the right to modify or withdraw products

4. ORDERS

Placing an order constitutes an offer to purchase to the company.

An order is considered complete only after confirmation by us.

We reserve the right to:

  • Reject an order
  • Cancel in case of pricing or availability error
  • Contact the customer for clarification

5. PRICING & PAYMENTS

All prices:

  • Are stated in Euros (€)
  • May change without notice
  • Are valid only at the time of order

Do not include (unless otherwise specified):

  • Customs duties
  • Import taxes
  • Shipping costs

The user guarantees that the payment details are valid and authorized.

6. SHIPPING & DELIVERY

Delivery times are indicative and not guaranteed.

The company is not responsible for delays due to:

  • Shipping companies
  • Customs
  • Force majeure

Risk transfers to the customer upon delivery to the carrier.

7. RETURN POLICY

Returns are governed by our official Return Policy:
Return Policy

According to Directive 2011/83/EU:

  • The consumer has a 14-day right of withdrawal
  • Products must be returned in their original condition

8. INTELLECTUAL PROPERTY

All content on the website (logos, images, texts, designs) is the intellectual property of FONENIX STUDIO or third-party partners.

Prohibited:

  • Copying
  • Republication
  • Commercial exploitation without permission

9. RELATIONSHIP WITH SHOPIFY

The store operates through the Shopify platform.

Shopify is not responsible for:

  • Products
  • Prices
  • Transactions
  • Damages from product use

10. PERSONAL DATA (GDPR)

Data processing is carried out in accordance with GDPR (EU Regulation 2016/679).

For more information:
Privacy Policy

Data may be shared with:

  • Shopify
  • Banking institutions
  • Logistics providers

11. LIMITATION OF LIABILITY

The company is not liable for:

  • Indirect damages
  • Loss of profit
  • Delivery delays
  • Use of products beyond their intended purpose

12. PROHIBITED USES

The use of the website is prohibited for:

  • Illegal activities
  • Malware
  • Attempting system breach
  • Spam or phishing
  • Data scraping

13. MODIFICATIONS

We reserve the right to modify the terms at any time.

Continued use of the website implies acceptance of the changes.

14. GOVERNING LAW

These terms are governed by Greek Law and the Law of the European Union.

Competent courts: Athens, Greece.

15. ONLINE DISPUTE RESOLUTION (ODR)

For resolution of consumer disputes via the EU:
https://ec.europa.eu/consumers/odr/

16. CONTACT INFORMATION

FONENIX SINGLE MEMBER P.C.
16 TSAFERI VASSILEIOU, 11854 Athens, Greece
office@fonenix-studio.com
VAT: EL803230962
G.E.MI.: 192609503000