Privacy Policy

Last updated: May 23, 2026

This Privacy Policy describes how FONENIX STUDIO collects, uses, stores, and protects the personal data of visitors and customers of our online store.

The protection of your personal data is a priority for us. The processing of information is carried out in accordance with:

  • the General Data Protection Regulation (GDPR) of the European Union,
  • Greek legislation on personal data protection,
  • as well as the security requirements of electronic transactions and e-commerce services.

By using our website, you accept the terms of this Privacy Policy.

1. Data Controller Details

FONENIX SINGLE MEMBER P.C.
Trade Name: FONENIX STUDIO

TZAFERI VASILEIOU 16
11854 ATHENS
GREECE

Contact Email: office@fonenix-studio.com

GEMI Number: 192609503000
VAT Number: EL803230962

Legal Form:
Single-Member Private Company (I.K.E.)

Manager:
ATHANASIOS SAMIOS

2. What Information We Collect

When using our online store, we may collect the following information:

Contact Information
  • Full Name
  • Shipping address
  • Contact phone number
  • Email address
Order & Transaction Details
  • Products you purchase
  • Payment information
  • Order history
  • Returns or cancellations
Technical Information
  • IP address
  • Device and browser type
  • Cookies
  • Website navigation data
Communication with the Company

Information you send us via:

  • email,
  • contact forms,
  • or customer support requests.

3. How We Use Your Information

Your information is used solely for legitimate and business purposes such as:

Order Fulfillment
  • processing purchases,
  • shipping products,
  • payment confirmation,
  • handling returns.
Customer Support

In order to:

  • respond to requests,
  • provide order updates,
  • and offer better service.
Improving User Experience

We use browsing data for:

  • improving website functionality,
  • traffic analysis,
  • and better product presentation.
Security & Fraud Prevention

For:

  • transaction protection,
  • detection of suspicious activities,
  • and prevention of malicious website use.
Communication & Marketing

Provided you have given your consent, you may receive:

  • informational emails,
  • offers,
  • new products,
  • or promotional content.

You can unsubscribe at any time via the unsubscribe link in our emails.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies for:

  • proper store operation,
  • saving user preferences,
  • traffic statistics,
  • and displaying relevant advertisements.

You can modify cookie settings through your browser.

Disabling certain cookies may affect the website's functionality.

5. Sharing Information with Third Parties

FONENIX STUDIO does not sell personal data to third parties.

We may share information only when it is necessary for:

  • order completion,
  • payment processing,
  • product delivery,
  • technical support for the store,
  • or compliance with legal obligations.

Our partners may include:

  • Shopify,
  • payment providers,
  • courier companies,
  • analytics services,
  • and advertising services.

All partners are committed to processing data in accordance with the GDPR.

6. Shopify & Third-Party Services

Our online store operates through the Shopify platform.

Shopify may collect and process data in accordance with its own privacy policy for:

  • store operation,
  • transaction security,
  • and service improvement.

Shopify Privacy Policy:
Shopify Privacy Policy

7. Data Retention

We retain personal data only for as long as necessary for:

  • transaction completion,
  • tax and accounting obligations,
  • legal compliance,
  • and resolution of potential disputes.

8. Data Security

FONENIX STUDIO takes appropriate technical and organizational security measures to protect your personal data.

However, no method of data transfer or storage over the internet can be considered absolutely secure.

9. Your Rights

According to the GDPR, you have the right to:

  • access your personal data,
  • rectify inaccurate data,
  • erase data,
  • restrict processing,
  • data portability,
  • withdraw consent,
  • and object to data processing.

To exercise your rights, you can contact us at:

Email: office@fonenix-studio.com

10. Information for Minors

Our services are intended exclusively for adults.

We do not knowingly collect personal data from individuals under the age of 18.

11. External Links

Our website may include links to third-party websites.

FONENIX STUDIO is not responsible for:

  • the content,
  • the security practices,
  • or the privacy policies of these websites.

12. Changes to the Privacy Policy

This Privacy Policy may be updated periodically for operational, legal, or regulatory reasons.

The last update is always listed at the top of the page.

13. Contact

For any questions regarding this Privacy Policy or the processing of personal data, you can contact us:

FONENIX SINGLE MEMBER P.C.
TZAFERI VASILEIOU 16
11854 ATHENS
GREECE

Email: office@fonenix-studio.com

Online Dispute Resolution (ODR):
https://ec.europa.eu/consumers/odr/